标题：What Concerns Consumers about Hypertension A Comparison between the Online Health Community and the Q&A Forum

作者：Ye Chen, &Ting Dong, &Qunwei Ban, &Yating Li

出版刊物：《International Journal of Computational Intelligence Systems》

出版时间：2021年4月30日

内容摘要：In this paper, the Biterm topic modeling method and comparative analysis were employed to identify consumers’information needs on hypertension and their differences between the Online Health Community and the Q&A Forum. There are common informationneedsonbothplatformsbutconsumersonMedHelpdiscussedmoreaboutpathologyandpharmacology,andmental health of hypertension than those on Quora. The results can help consumers, social media platform designers, and medical professionals better understand consumers’ information needs on hypertension.